Home > Best Price Guarantee Terms & Conditions
 

Best Price Guarantee Terms & Conditions

 
  1. The Best Price Guarantee is available only for exact itinerary matches, including, without limitation, specific carrier or provider (including class of service), hotel (including room type), ship and cabin category, rental car company and vehicle class, applicable refund policy, and the exact same dates and times of travel or service as booked through Prime Travel/American Express. The Best Price Guarantee is not available for bookings on websites where the carrier, property, rental car company, itinerary or similar booking details are unknown until after purchase.
     
  2. The Best Price Guarantee applies only to prices both advertised and available to the general public. Without limitation, this does not include corporate discounts or rates; group, charter, rewards program, incentive, meeting, convention, consolidator or interline prices; or prices available only by using a coupon or other promotion not offered to the general public. The rate must be quoted and booked in US dollars (and without reference to currency converters).
     
  3. For cruises, the Best Price Guarantee applies only to the cost of the cruise, including port charges. Additional items, such as air or land components, insurance, the Cruise Protection Plan, shipboard credits, transfers, pre- or post-cruise hotel stays, onboard amenities, gift cards/certificates are not included..
     
  4. Prime Travel/American Express reserves the right in its sole discretion to modify or discontinue the Best Price Guarantee or to restrict its availability to any person, at any time, for any or no reason, and without prior notice or liability to you. Prime Travel/American Express’ failure to enforce any provision of these Terms & Conditions shall not constitute a waiver of that provision.

 

  Travel Clubs  

1-800-792-5208